I used their live chat service without a clue of what was needed. The person on the chat was very helpful, patient and above all knowledgeable. Helped me work out what I needed, checked the order when I had done it. Received the parts the next day and I now have everything replaced.

Very helpful communication with the people at UPVC Store. Helping hands with my enquiries and purchased the correct items to replace my old worn out ones.
Many thanks 👍

Excellent service by team . Very knowledgable on uPVC locks , handles and other products . Highly recommended. Probably biggest stockist in Midlands .

This site has saved us a lot of time and money. I could not find the lock we needed, I went online chat with upvc store on a Sunday and I sent a photo of what we needed. Within seconds they replied, they had what we needed. We got the lock through the post within 4 days and we were so relieved it fit perfectly. Highly recommend this company.

Simple to order, and very fast dispatch. Well packed. The finish appears to be very durable. I went for a paint finish, rather than plated, as the chrome had lifted on the old handle on the outside. Time will tell, but overall I am very pleased with my purchase.

Very informative and helpful online chat enabled be to buy exactly the right replacement parts, and prompt delivery meant that I had a fully functioning door lock very soon. Excellent service and products!